Last Updated: February 28, 2026 • Effective Date: February 28, 2026
These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("Client," "you," or "your") and Lyfework ("Service Provider," "we," "us," or "our"), governing your access to and use of the Lyfework IO Platform ("Platform") and all related services ("Services").
By accessing or using the Platform, creating an account, or otherwise indicating your acceptance of these Terms, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must not access or use the Platform.
These Terms apply to all users of the Platform, including but not limited to administrators, authorized users, and any individual who accesses the Platform through a Client's account.
You must be at least 18 years of age to use the Platform and Services. By agreeing to these Terms, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
If you are entering into these Terms on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" or "Client" shall refer to that entity.
Lyfework provides an AI-powered client acquisition and fulfillment platform for service-based businesses. The Platform includes, but is not limited to:
The specific features and scope of Services available to you depend on your subscription plan and Service Agreement.
To access the Platform, you must create an account and provide accurate, current, and complete registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to immediately notify Lyfework of any unauthorized use of your account or any other breach of security. Lyfework will not be liable for any loss or damage arising from your failure to secure your account credentials.
You may grant access to authorized users within your organization. You are responsible for ensuring that all authorized users comply with these Terms.
Access to the Platform requires payment of recurring subscription fees as specified in your Service Agreement. Subscription fees are billed monthly in advance and are non-refundable except as required by applicable law.
In addition to subscription fees, you may incur variable Utility Charges based on your actual usage of Platform resources. Utility Charges are calculated and billed monthly in arrears. The following table provides representative rates, which are subject to change with 30 days' written notice:
| Service | Rate |
|---|---|
| Outbound SMS | Per segment, carrier rates apply |
| Inbound SMS | Per segment, carrier rates apply |
| Outbound Calls | Per minute |
| Inbound Calls | Per minute |
| Email Sending | Per email |
| WhatsApp Messages | Per conversation |
| AI Content Generation | Per word / per token |
| Reviews AI | Per execution |
| Workflow Executions | Per premium action |
| Phone Number Rental | Per number / per month |
Rates are subject to change with 30 days' written notice. Current rates are available in your Platform dashboard.
Lyfework reserves the right to modify subscription fees and utility rates. We will provide at least 30 days' written notice of any rate changes via email or through the Platform. Your continued use of the Platform after the effective date of any rate change constitutes your acceptance of the new rates.
All invoices are due upon receipt unless otherwise specified in your Service Agreement. If payment is not received within 15 days of the due date, Lyfework reserves the right to:
Suspension of Services due to non-payment does not relieve you of your obligation to pay all outstanding fees, including fees accrued during the suspension period.
You agree to use the Platform and Services only for lawful purposes and in accordance with these Terms. You are solely responsible for ensuring that your use of the Platform complies with all applicable laws and regulations. Specifically, you agree not to:
By using the Platform, you consent to receive electronic communications from Lyfework, including but not limited to:
You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The Platform, including all software, code, design, text, graphics, logos, trademarks, and other intellectual property, is owned by Lyfework or its licensors and is protected by applicable intellectual property laws.
Your subscription grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business purposes in accordance with these Terms. This license does not include the right to sublicense, resell, or redistribute the Platform or any part thereof.
You retain all ownership rights to your Client Data. By uploading Client Data to the Platform, you grant Lyfework a limited license to use, process, and store that data solely for the purpose of providing the Services.
You are solely responsible for all content created, uploaded, transmitted, or displayed through your use of the Platform, including but not limited to website content, marketing materials, email campaigns, SMS messages, and AI-generated content. Lyfework does not endorse, guarantee, or assume responsibility for any content created or distributed by Clients through the Platform.
Lyfework respects the intellectual property rights of others and expects its Clients to do the same. If you believe that content hosted on or transmitted through the Platform infringes your copyright, you may submit a Digital Millennium Copyright Act (DMCA) takedown notice to our designated agent at:
DMCA Agent
Lyfework
6231 PGA Blvd Ste 104 #1046
Palm Beach Gardens, FL 33418
Email: [email protected]
Your notice must include: identification of the copyrighted work, identification of the infringing material, your contact information, a statement of good faith belief that the use is not authorized, a statement under penalty of perjury that the information is accurate, and your physical or electronic signature.
Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, share, and protect information. By using the Platform, you acknowledge that you have read and understand our Privacy Policy.
You are responsible for ensuring that your collection, use, and processing of End User data through the Platform complies with all applicable privacy and data protection laws, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and any other applicable state, federal, or international data protection regulations.
Lyfework acts as a data processor with respect to Client Data and processes such data only as directed by the Client and as necessary to provide the Services.
Lyfework strives to maintain high availability of the Platform but does not guarantee uninterrupted, timely, secure, or error-free operation. The Platform may be temporarily unavailable due to scheduled maintenance, upgrades, or circumstances beyond our reasonable control.
Lyfework does not provide a formal Service Level Agreement (SLA) guaranteeing specific uptime percentages or response times unless separately agreed to in writing. We will make commercially reasonable efforts to notify Clients in advance of scheduled maintenance that may affect Platform availability.
Lyfework shall not be liable for any damages, losses, or expenses arising from Platform downtime, service interruptions, or data loss, whether scheduled or unscheduled.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LYFEWORK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY.
IN NO EVENT SHALL LYFEWORK'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO LYFEWORK DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF THE ABOVE-STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE AND REGARDLESS OF WHETHER LYFEWORK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, defend, and hold harmless Lyfework, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Before initiating any formal dispute resolution process, the parties agree to attempt to resolve any dispute informally through good-faith negotiation for a period of at least 30 days following written notice of the dispute.
If the dispute is not resolved through informal negotiation within 30 days, the parties agree to submit the dispute to non-binding mediation before a mutually agreed-upon mediator in Palm Beach County, Florida.
If the dispute is not resolved through mediation, it shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Palm Beach County, Florida by a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Each party shall bear its own costs and attorneys' fees in connection with the arbitration, unless the arbitrator determines otherwise. The arbitrator may award injunctive or other equitable relief as appropriate.
YOU AND LYFEWORK AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Unless both you and Lyfework agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class, collective, or representative proceeding.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, BOTH YOU AND LYFEWORK WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.
Either party may terminate these Terms by providing 30 days' written notice to the other party via email or through the Platform. Lyfework reserves the right to suspend or terminate your access to the Platform immediately and without prior notice if you violate these Terms, fail to pay fees when due, or engage in conduct that Lyfework reasonably determines is harmful to the Platform, other users, or Lyfework's business interests.
Upon termination, you will have a 30-day window to export your Client Data. After this period, Lyfework may permanently delete your Client Data. Termination does not relieve you of any obligation to pay outstanding fees accrued prior to termination.
Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, or other similar events.
You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of Lyfework. Lyfework may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, provided that the assignee agrees to be bound by these Terms.
Lyfework reserves the right to modify these Terms at any time. We will provide at least 30 days' written notice of material changes via email or through the Platform. Your continued use of the Platform after the effective date of any modification constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the Platform before the changes take effect.
These Terms, together with the Privacy Policy and any applicable Service Agreement, constitute the entire agreement between you and Lyfework regarding the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
The following sections shall survive termination or expiration of these Terms: Definitions, Payment and Billing (for accrued amounts), Intellectual Property, Limitation of Liability, Indemnification, Dispute Resolution and Arbitration, Class Action and Jury Trial Waiver, and this Section 18.
For any questions or concerns about these Terms, please contact us:
Lyfework
Attention: Legal Department
6231 PGA Blvd Ste 104 #1046
Palm Beach Gardens, FL 33418
Email: [email protected]
By using Lyfework's Platform and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must discontinue use of the Platform immediately.