Lyfework: Terms of Service

Last Updated: October 6, 2025

1. AGREEMENT TO TERMS By accessing or using the Lyfework IO Platform (the "Platform"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Platform. The Platform is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein.

2. DEFINITIONS

Lyfework IO Platform: Refers to the all-in-one operational hub provided by Service Provider, used for CRM, marketing automation, community management, and payment processing.

Service Provider: Lyfework, the company providing the Platform and Services.

Client: The individual or entity that has subscribed to or is using the Platform and Services.

Client Data: All information, content, and materials provided by Client to Service Provider or generated through Client's use of the Platform, including but not limited to contact lists, communications, and digital assets.

Services: The suite of tools, features, and functionality offered through the Lyfework IO Platform, including any associated support and professional services.

3. DESCRIPTION OF SERVICES Lyfework provides an AI-driven, comprehensive platform designed to streamline business operations, sales, and lead generation. The Services include access to a suite of tools for marketing automation, CRM management, website and funnel building, and communication tools. Services may also include professional implementation and support as outlined in a separate Service Agreement.

4. CLIENT OBLIGATIONS Client agrees to:

Use the Services in compliance with all applicable laws and regulations in the State of Florida and any other relevant jurisdiction.

Maintain the security of their account credentials and be responsible for all activities that occur under their account.

Provide accurate and complete information during the registration process and maintain its accuracy throughout the use of the Services.

Not use the Platform for any illegal or unauthorized purpose, including but not limited to the transmission of spam, malware, or other harmful content.

5. PAYMENT AND BILLING

Subscription Fees: Client agrees to pay the recurring monthly subscription fee for the Lyfework IO Platform as agreed upon during sign-up. All fees are non-refundable.

Utility Costs and Rebilling Transparency: In addition to the monthly subscription fee, certain resource-intensive communication and AI functions are subject to utility charges based on usage. These charges include a standard markup for administration and maintenance. The following rates are the prices charged to the customer and will be clearly reflected on the Client's monthly Lyfework IO bill.

Phone System

Making Calls: $0.028 / minute

Receiving Calls: $0.017 / minute

Text Messages: $0.0166 / segment

LC Email Verification: $0.005 / EmailVerification

Content AI: $0.18 / 1000 Words and $0.12 / Image

Workflow Premium Features: $0.02 / execution

Workflow - External AI Models: Charges are based on tokens. Example pricing for GPT-4o Mini is $1.2 for 750,000 words (input) and $4.8 for 750,000 words (output).

Conversation and Voice AI: $0.04 / Message and $0.26 / Minute voice call

WhatsApp Usage: $0.148 / WhatsApp Usage

Reviews AI: $0.16 / review response

Domain Purchase: $15 / Domains

Funnel AI: $1.485 / funnelAI

Payment Method: Payments will be processed via a valid credit card or other agreed-upon payment method. Service Provider reserves the right to suspend or terminate access to the Services for non-payment.

6. TERM AND TERMINATION

Term: This Agreement begins when you first use the Services and continues until terminated.

Termination by Client: Client may terminate the monthly subscription by providing Service Provider with at least thirty (30) days' written notice prior to the start of the next billing cycle.

Termination by Service Provider: Service Provider may terminate this Agreement or suspend Services immediately if Client breaches any material term, including non-payment.

Effect of Termination: Upon termination, Client's access to the Platform and Services will cease. Client Data may be exported within a reasonable timeframe as outlined in a separate Service Agreement.

7. INTELLECTUAL PROPERTY Service Provider retains all rights, title, and interest in and to the Lyfework IO Platform, its underlying software, methodologies, templates, and any other proprietary tools or intellectual property. Client is granted a non-exclusive, non-transferable license to use the Platform solely for its internal business operations during the term of this Agreement.

8. DATA OWNERSHIP & PRIVACY Client retains full ownership of all Client Data. Service Provider will not sell or rent Client Data. By using the Platform, Client agrees to the collection, use, and disclosure of data as described in the Lyfework Privacy Policy. The client is responsible for compliance with privacy laws regarding the data collected and managed through the platform. The Lyfework Privacy Policy is available at: https://lyfework.io/privacy

9. LIMITATION OF LIABILITY AND DISCLAIMER

Limitation of Liability: In no event shall Service Provider be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, or data. Service Provider's total liability for any claims shall not exceed the total fees paid by Client in the three months preceding the event giving rise to the claim.

Disclaimer: The Services are provided on an "as is" and "as available" basis. Service Provider disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. INDEMNIFICATION Client agrees to indemnify, defend, and hold harmless Service Provider, its employees, and agents from and against any and all claims, damages, losses, and expenses arising out of or in connection with Client's use of the Services or any breach of this Agreement.

11. GOVERNING LAW AND DISPUTE RESOLUTION This Agreement shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes will be resolved through good faith negotiation, followed by mediation, and if necessary, binding arbitration in Palm Beach County, Florida.

12. GENERAL PROVISIONS

Amendments: This Agreement may only be amended in a writing signed by both Parties.

Severability: If any provision is found to be invalid, the remaining provisions shall remain in full force.

Waiver: The failure of either Party to enforce any provision shall not be construed as a waiver of that provision.